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Customer Success Relationship

Customer Success Relationship

HomeLane

2 years

4 - 5 Lacs

Calcutta

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

marketing drive support word communication

Work Mode

Remote

Job Type

Part Time

Job Description

About the Role:
We are looking for energetic and customer-focused professionals to join our Referral Program team as Customer Success Relationship Executives. This role is crucial in building strong relationships with our existing clientele and driving referrals through meaningful conversations, meet & greet initiatives, and marketing activities.

Key Responsibilities:

Drive customer referrals by engaging with existing clients over calls, messages and in-person meetings
Validate referral leads as a core part of the backend process
Conduct meet & greet sessions and support marketing activities to promote referrals
Generate quality leads by nurturing positive client relationships
Communicate persuasively and patiently with customers to encourage word-of-mouth promotion

Job Requirement

Requirements:

Excellent communication and interpersonal skills
Natural sweet-talker, high on energy and customer-first mindset
Minimum 2 years of experience in customer success, inside sales, or similar roles
Ability to work independently and manage follow-ups effectively

Work Model:

Hybrid: Work from Office if located in the same city; otherwise, Work from Home

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Customer Success Relationship