Position Overview: We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills. Key Responsibilities: · Handle inbound and outbound customer calls in a professional and courteous manner. · Provide accurate information regarding products/services and resolve customer inquiries effectively. · Assist customers with placing orders, processing returns, and resolving complaints or issues. · Maintain thorough knowledge of company policies, procedures, and products/services. · Document all customer interactions and transactions accurately in the system. · Collaborate with team members to achieve individual and team goals. · Ensure customer satisfaction through proactive problem-solving and follow-up. Requirements: · Proven experience 2 years of working in a customer service or call center environment, specifically in a US shift. · Excellent verbal and written communication skills in English. · Strong problem-solving abilities and attention to detail. · Ability to work independently and as part of a team in a fast-paced environment. · Proficiency in using CRM software and other relevant computer applications. · Graduation from an accredited institution or equivalent work experience. Preferred Qualifications: · Experience in handling support or sales-related queries is a plus. · Flexibility to work overtime and weekends as needed. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Evening shift Monday to Friday Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Experience: Customer service: 1 year (Preferred) International voice process: 1 year (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 7503308133
Position Overview: We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills. Key Responsibilities: · Handle inbound and outbound customer calls in a professional and courteous manner. · Provide accurate information regarding products/services and resolve customer inquiries effectively. · Assist customers with placing orders, processing returns, and resolving complaints or issues. · Maintain thorough knowledge of company policies, procedures, and products/services. · Document all customer interactions and transactions accurately in the system. · Collaborate with team members to achieve individual and team goals. · Ensure customer satisfaction through proactive problem-solving and follow-up. Requirements: · Proven experience 2 years of working in a customer service or call center environment, specifically in a US shift. · Excellent verbal and written communication skills in English. · Strong problem-solving abilities and attention to detail. · Ability to work independently and as part of a team in a fast-paced environment. · Proficiency in using CRM software and other relevant computer applications. · Graduation from an accredited institution or equivalent work experience. Preferred Qualifications: · Experience in handling support or sales-related queries is a plus. · Flexibility to work overtime and weekends as needed. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Evening shift Monday to Friday Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Experience: Customer service: 1 year (Preferred) International voice process: 1 year (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 7503308133
We are seeking a proactive and results-driven Team Leader to manage our US Customer Service and Sales team . The ideal candidate will be responsible for monitoring team performance, ensuring Standard Operating Procedure (SOP) adherence, and driving operational excellence on a day-to-day basis. Key Responsibilities: Monitor, evaluate, and drive performance metrics for the customer service and sales team. Ensure adherence to defined SOPs, quality standards, and company policies. Handle daily team operations, including work allocation, shift scheduling, and attendance tracking. Conduct regular team huddles, coaching sessions, and performance reviews. Analyze call/email/chat reports and identify trends, training needs, and areas for improvement. Collaborate with the Quality and Training teams to implement performance improvement plans. Resolve escalated customer issues and provide support to team members when required. Prepare daily/weekly/monthly performance reports for internal stakeholders. Motivate the team to meet/exceed service level agreements (SLAs), sales targets, and customer satisfaction KPIs. Maintain a positive, energetic, and productive team environment. Required Skills & Qualifications: Minimum 5-8 years of experience in a US customer service and/or sales process. At least 4 year of experience in a Team Leader or supervisory role. Strong understanding of customer service, sales techniques, and performance management. Excellent communication, leadership, and interpersonal skills. Ability to work independently under pressure in a fast-paced, target-driven environment. Working knowledge of CRM systems and performance monitoring tools. Graduate in any discipline; additional certifications in leadership or customer service is a plus. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Evening shift Night shift Rotational shift US shift Weekend availability Work Location: In person
We are seeking a proactive and results-driven Social Media Executive to manage and grow our digital presence for the US market. This is a night shift role , aligned with US business hours, and requires strong communication skills, campaign execution experience, and a working knowledge of SEO. The ideal candidate will be responsible for planning and executing social media strategies, optimizing content for engagement and visibility, and supporting brand campaigns across various platforms. Key Responsibilities: Create, schedule, and manage social media posts across Facebook, Instagram, LinkedIn, Twitter, YouTube, etc. Run and monitor social media campaigns focused on the US audience. Ensure campaign content is engaging, relevant, and aligned with brand tone. Perform basic SEO tasks, including keyword optimization and on-page suggestions for social and web content. Monitor engagement and analytics, and create regular performance reports. Communicate directly with followers, respond to queries, and manage online reputation. Coordinate with internal marketing teams and US-based clients as required. Stay updated with the latest trends, tools, and platform algorithm changes. Requirements: Bachelor's degree in Marketing, Communications, Digital Media, or a related field. 2–5 years of experience managing social media and digital campaigns. Must be comfortable working night shifts (US business hours). Strong verbal and written communication skills. Good understanding of social media KPIs and campaign performance metrics. Basic SEO knowledge (keyword usage, tagging, link building, etc.). Ability to multitask and work under minimal supervision. Experience with tools like Meta Business Suite, Canva, Hootsuite, or Buffer is a plus. Preferred Experience: Exposure to international (especially US) markets or brands. Working knowledge of paid ad platforms (Google Ads, Meta Ads). Prior experience in a BPO or digital agency is an advantage. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Evening shift Night shift US shift Weekend availability Work Location: In person
We are seeking a proactive and results-driven Social Media Executive to manage and grow our digital presence for the US market. This is a night shift role , aligned with US business hours, and requires strong communication skills, campaign execution experience, and a working knowledge of SEO. The ideal candidate will be responsible for planning and executing social media strategies, optimizing content for engagement and visibility, and supporting brand campaigns across various platforms. Key Responsibilities: Create, schedule, and manage social media posts across Facebook, Instagram, LinkedIn, Twitter, YouTube, etc. Run and monitor social media campaigns focused on the US audience. Ensure campaign content is engaging, relevant, and aligned with brand tone. Perform basic SEO tasks, including keyword optimization and on-page suggestions for social and web content. Monitor engagement and analytics, and create regular performance reports. Communicate directly with followers, respond to queries, and manage online reputation. Coordinate with internal marketing teams and US-based clients as required. Stay updated with the latest trends, tools, and platform algorithm changes. Requirements: Bachelor's degree in Marketing, Communications, Digital Media, or a related field. 2–5 years of experience managing social media and digital campaigns. Must be comfortable working night shifts (US business hours). Strong verbal and written communication skills. Good understanding of social media KPIs and campaign performance metrics. Basic SEO knowledge (keyword usage, tagging, link building, etc.). Ability to multitask and work under minimal supervision. Experience with tools like Meta Business Suite, Canva, Hootsuite, or Buffer is a plus. Preferred Experience: Exposure to international (especially US) markets or brands. Working knowledge of paid ad platforms (Google Ads, Meta Ads). Prior experience in a BPO or digital agency is an advantage. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Evening shift Night shift US shift Weekend availability Work Location: In person
Position Overview: We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills. Key Responsibilities: · Handle inbound and outbound customer calls in a professional and courteous manner. · Provide accurate information regarding products/services and resolve customer inquiries effectively. · Assist customers with placing orders, processing returns, and resolving complaints or issues. · Maintain thorough knowledge of company policies, procedures, and products/services. · Document all customer interactions and transactions accurately in the system. · Collaborate with team members to achieve individual and team goals. · Ensure customer satisfaction through proactive problem-solving and follow-up. Requirements: · Proven experience 2 years of working in a customer service or call center environment, specifically in a US shift. · Excellent verbal and written communication skills in English. · Strong problem-solving abilities and attention to detail. · Ability to work independently and as part of a team in a fast-paced environment. · Proficiency in using CRM software and other relevant computer applications. · Graduation from an accredited institution or equivalent work experience. Preferred Qualifications: · Experience in handling support or sales-related queries is a plus. · Flexibility to work overtime and weekends as needed. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Provident Fund Experience: Customer service: 1 year (Preferred) International voice process: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Position Overview: We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills. Key Responsibilities: · Handle inbound and outbound customer calls in a professional and courteous manner. · Provide accurate information regarding products/services and resolve customer inquiries effectively. · Assist customers with placing orders, processing returns, and resolving complaints or issues. · Maintain thorough knowledge of company policies, procedures, and products/services. · Document all customer interactions and transactions accurately in the system. · Collaborate with team members to achieve individual and team goals. · Ensure customer satisfaction through proactive problem-solving and follow-up. Requirements: · Proven experience 2 years of working in a customer service or call center environment, specifically in a US shift. · Excellent verbal and written communication skills in English. · Strong problem-solving abilities and attention to detail. · Ability to work independently and as part of a team in a fast-paced environment. · Proficiency in using CRM software and other relevant computer applications. · Graduation from an accredited institution or equivalent work experience. Preferred Qualifications: · Experience in handling support or sales-related queries is a plus. · Flexibility to work overtime and weekends as needed. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Provident Fund Experience: Customer service: 1 year (Preferred) International voice process: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Sous Chef – Indian & Tandoor | Pan-Asian Cuisine | Continenetal Curry & Hops – Upcoming Multi-Cuisine Brewery & Bar, Aerocity, Mohali Full-time | On-site | Competitive Salary + Benefits About Curry & Hops: Curry & Hops is an upcoming multi-cuisine brewery and bar in Aerocity, Mohali , designed to be a vibrant destination that blends exceptional food, craft beers, and an energetic social experience . With a focus on creativity and quality, our menu will feature Indian, Pan-Asian, and global cuisines , paired perfectly with in-house brews and signature cocktails. We are currently looking to hire three Sous Chefs – one for Indian & Tandoor cuisine and one for Pan-Asian cuisine and One for Continental and Mexican Cuisine to join our opening team and play a key role in shaping our kitchen operations. Key Responsibilities: Assist the Head Chef in daily kitchen management and culinary execution. Lead your assigned section (Indian & Tandoor / Pan-Asian) with consistency and creativity. Supervise, train, and motivate kitchen staff for high-quality output. Collaborate on menu design, recipe development, and food presentation. Ensure compliance with hygiene, food safety, and sanitation standards. Manage inventory, control food costs, and reduce wastage. Maintain coordination between kitchen and service teams for smooth operations. Requirements: 3–5 years of experience as a Sous Chef or Senior CDP in a relevant cuisine. Strong knowledge of Indian & Tandoor or Pan-Asian cooking techniques and ingredients. Experience in multi-cuisine or premium dining restaurants preferred. Culinary diploma or relevant certification desirable. Proven leadership, creativity, and commitment to excellence. What We Offer: Competitive salary and performance-based incentives Staff meals and discounts Opportunity to be part of a flagship brewery and restaurant launch Long-term career growth with a reputed hospitality group #breweryjob #restaurantjob #souschef #contichef #mexicanchef Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person