Handle consumer queries, complaints, and feedback via phone, email, and social media.
Maintain accurate records of consumer interactions and issues.
Coordinate with internal teams like quality, sales, and marketing to ensure resolution.
Assist in preparing consumer complaint reports and tracking closure timelines.
Support CRM activities and help improve consumer engagement processes.
Conduct follow-ups to ensure consumer issues are resolved to satisfaction.
Contribute to consumer insights, trends, and improvements in service quality.

About Company: Bagrry's is one of the leading brands of health foods in India. We manufacture and market a wide range of high-fibre breakfast cereals and health foods which are wholesome and nutritious. Bagrry's comes from the lineage of a food processing group with five decades of experience in the food industry. Bagrry's India Limited today boasts of a pan-India presence. We have grown over the years to touch the lives of thousands of people in India and its neighboring countries. We take pride in our culture and work ethic, and with a tagline of Let's put Health First, the value we deliver to our consumers.

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Customer Service/Customer Support Internship in Delhi