0 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service Team Leaders are responsible for coordinating teams of customer service agents and ensuring customer satisfaction. Essential responsibilities of a Customer Service Team Lead include recruiting and training employees, assigning duties, maintaining schedules, solving escalated customer issues, finding ways to improve team performance, updating operation modes, providing feedback to team members, taking disciplinary measures when necessary, maintaining office equipment and appliances, and liaising between the organization and its customers.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You