Customer Service- Sea Imports

Sea Import Customer Service -Sr. Executive

Experience: 5-6 years in Freight Forwarding Company in handling Sea Import Customers Serive

Key Responsibilities:

• Serve as the main point of contact for sea import clients, managing queries, updates, and issue resolution.
• Handle and review all sea import documentation such as

  Bill of Lading (BL), IGM, Delivery Orders (DO), commercial invoices, packing lists, and import declarations

  .
• Coordinate with shipping lines, customs brokers (CHA), transporters, and warehouses/CFS for timely delivery of cargo.
• Monitor and update shipment status regularly to customers, including ETAs and delivery schedules.

Key Requirements:

• Minimum

  5–6 years of hands-on experience

  in sea import customer service and documentation.

• Strong knowledge and accuracy in sea import documentation

  and customs processes.
• Familiarity with Indian ports, CFSs, and shipping line procedures.
• Proficient in MS Excel, email handling, and industry-related software/portals.

Note:- Candidates who are not from core freight forwrading will be rejected

Interested candidates can send in their CV's on recruitment@contransgroup.com whatsapp on 9990025245.