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Customer Service

Rushabh Sealink PVt LTD

4 years

2 - 3 Lacs

Mumbai, Maharashtra

Posted:2 days ago| Platform: SimplyHired logo

Apply

Skills Required

Sales Customer service English 12th Pass Bachelor's degree In-person Communication skills Marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Co odinating with Sales and pricing for container booking.
Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings
Building customer relationships and providing excellent customer service
Excellent verbal and written communication skills
Manage daily emails/phone calls from customers/ Shipping lines.
Fetching and issuing correct vessel schedule from shipping line to Customer
Ensure accurate and timely data entry into our operating system
Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer
Use daily customer service report to make sure all release requirements have been met before container pickup.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

Day shift

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

total work: 4 years (Preferred)
Customer service: 3 years (Preferred)

Language:

English (Preferred)
Hindi (Preferred)

Work Location: In person

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