Customer Service role

You will be part of a dynamic team and play a key role in providing exceptional customer service. Your responsibilities will include: - Providing detailed information about products and services to customers. - Assisting customers in making well-informed decisions regarding their insurance needs. - Maintaining accurate records of customer interactions and transactions. - Resolving customer complaints in a professional and timely manner. - Collaborating with team members to enhance overall customer satisfaction. We are looking for candidates with the following qualifications and skills: - 0-4 years of experience in customer service or sales. - Excellent communication and interpersonal abilities. - Capacity to handle high-pressure situations and effectively resolve conflicts. - Basic computer skills and familiarity with CRM systems. - Strong problem-solving skills and attention to detail. - High School Diploma and Bachelor's degree preferred. In return, we offer the following perks and benefits: - A fantastic work culture. - Day shift schedule. - 6-day work week with 1 roster off. - Unlimited incentives. - Great opportunities for career advancement. - Group medical coverage (GMC). - Gratuity as per applicable law, in addition to the total offered CTC. If you are interested in this exciting opportunity, please reach out to us at 9560061485 or share your resume at ankitsingh2@policybazaar.com. Join us and be a part of our dedicated team!,