Customer Service Representative

As a Customer Support Associate in the International Voice Process (BFSI) role based in Mugalivakkam, Chennai, you will be responsible for providing exceptional customer service to clients in the banking, financial services, and insurance sector. Your primary responsibilities will include: - Handling inbound and outbound calls in a professional and courteous manner - Resolving customer queries and concerns efficiently - Providing accurate information about products and services - Ensuring customer satisfaction and retention To excel in this role, you are required to meet the following qualifications: - UG / Graduate with Excellent English Communication Skills - Minimum of 1-3 years of experience in BFSI Voice Process is preferred If you are looking for a challenging opportunity that offers a competitive salary of 45 LPA plus incentives, along with benefits such as Provident Fund, cab facilities, and a performance bonus, this is the right fit for you. To apply for this position, simply send an email with the subject "Interested" along with your updated CV to krapanshiv@gmail.com or contact the employer at +91 9111762733. Don't miss out on this exciting opportunity to join a dynamic team in a full-time, permanent role with rotational shifts. Please note that proficiency in English is required, while knowledge of Hindi is preferred. The work location is in person, providing you with the opportunity to engage directly with customers and make a positive impact in their experience.,