Customer Service Representative/ Service RM

Role Overview: As a Customer Service Representative/Service RM in Bengaluru South, you will be responsible for handling customer inquiries, resolving customer issues, providing excellent customer support, and ensuring customer satisfaction. Your role will involve managing customer accounts, maintaining strong client relationships, and ensuring a positive customer experience. Key Responsibilities: - Handle customer inquiries and resolve customer issues promptly - Provide excellent customer support to enhance customer satisfaction - Manage customer accounts efficiently - Build and maintain strong relationships with clients - Utilize excellent communication and interpersonal skills in English, Kannada, and Malayalam - Utilize Mutual Fund Back office software for enhanced efficiency - Demonstrate strong organizational and time management skills - Utilize strong Excel skills for data management - Utilize report making software such as Canva for creating reports Qualifications Required: - Customer Service Representatives and Customer Support skills - Graduation or above in Commerce/Economics/Finance - 3 years or more of relevant experience - Excellent communication and interpersonal skills in English, Kannada, and Malayalam - Experience with Mutual Fund Back office software is a plus - Strong organizational and time management skills - Proficiency in Excel - Familiarity with report making software like Canva (Note: No additional company details were provided in the job description),