Customer Service Representative

3 - 7 years

0 Lacs

Posted:13 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing outbound renewal reminder calls to existing customers of Iffco Tokio General Insurance for products such as Car and Health Insurance. Your primary role will involve identifying and assessing customers" needs in order to ensure customer satisfaction. It will be essential to focus on objection handling techniques to enhance the renewal conversation rate. Additionally, accurate entry of customer feedback and disposition in CRM Screens will be a crucial aspect of your responsibilities. The ideal candidate should have a minimum of 3 years of relevant experience in this field.,

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