Customer Service Representative

Role Overview: As a Virtual Assistant working the night shift from 6:30 PM to 3:30 AM (Mon-Fri) at Head Field Solutions Pvt. Ltd. in Sector 58, Noida, your main responsibility will be to support international clients. This will involve managing emails, scheduling appointments, cold calling clients, performing administrative tasks, and ensuring professionalism in all interactions. Key Responsibilities: - Manage emails efficiently and respond promptly to client queries - Schedule appointments and coordinate with different time zones - Conduct cold calls to clients for various business purposes - Perform administrative tasks to support the smooth operation of the team - Maintain a high level of professionalism in all client interactions Qualifications Required: - Minimum of 1 year of experience as a Virtual Assistant - Bachelor's degree in any relevant field - Strong English communication skills, both written and verbal - Excellent organizational, time management, and interpersonal skills - Proficiency in the MS Office Suite In addition, Head Field Solutions Pvt. Ltd. is a well-established player in the outsourcing and recruitment industry, specializing in connecting international businesses with top Indian talent. With over a decade of experience, the company offers various services to enhance efficiency and performance for global clients. If you are a proactive and organized individual looking for long-term career development in a dynamic work environment, we invite you to apply for this full-time, on-site position with fixed night shift timings, attractive salary with performance bonuses, weekends off, in-house meals, a supportive work culture, career growth opportunities, and state-of-the-art infrastructure at Head Field Solutions Pvt. Ltd.,