Customer Service Representative (Collections) Call us 8271273330

Company Description

HireWave provides information about new jobs, internships, and programs in various technical and non-technical sectors. Our platform offers free updates on career opportunities, helping job seekers stay informed about the latest openings. We are dedicated to connecting individuals with their next career move by providing timely and relevant job information.

Role Description

This full-time on-site role is based in Gurugram. The Customer Service Representative (Collections) will be responsible for managing customer inquiries, handling collection calls, and maintaining records of client interactions. The role includes resolving issues, processing payments, and assisting with international business transactions. Strong communication skills and experience in customer service are essential.

Qualifications

• Customer Service and Communication skills
• Experience in International Sales, International Trade, and International Business
• Strong interpersonal and problem-solving skills
• Ability to work independently and manage multiple tasks
• Proficiency in using customer service software and tools
• Familiarity with collections and payment processing