Customer Service Operations Support

2 - 3 years

3 - 4 Lacs

Posted:1 week ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

We seek talented & passionate Back Office Support to join our team. The successful candidate will be providing all the back-office support to the customer service team.

Roles & Responsibilities:

  • Order processing
  • Handling queries from the Customer Service team
  • Liaising with Pharmacies regarding stock and shipment
  • Deal with courier companies for shipping queries & claims
  • Handling of chargeback, payment disputes and processing payments
  • Prepare various reports
  • Manage orders and associated queries

Requirements

  • 2-3 Years of experience as customer support representative
  • Any graduate
  • Basic knowledge of MS Office
  • Good Communication & Problem Solving
  • Good knowledge of internet and e-commerce sites
  • Very good written and spoken English language skills

Benefits * Service recognition awards

  • Market-leading salary packages
  • Maternity & Paternity Benefit
  • Medical Insurance Benefit

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • Customer support: 2 years (Required)

Language:

  • Fluent English (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now