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NatWest Group
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Customer Service & Operations Analyst, Reconciliation & Investigations

Customer Service & Operations Analyst, Reconciliation & Investigations

NatWest Group

0 years

0 Lacs

chennai tamil nadu india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

trends policies and regulations reconciliation banking systems investigations products processes

Work Mode

On-site

Job Type

Full Time

Job Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in India and as such all normal working days must be carried out in India.Join us as a Customer Service & Operations Analyst in Reconciliation & Investigations

This is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomes
You'll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needs
This role has great development potential, as you'll be working in a supportive team and an environment of continuous improvement
We're offering this role at senior analyst level

What you'll do
In this key role, you'll be responding to queries from our customers or stakeholders within agreed timelines. We'll look to you to deliver successful outcomes, by processing, authorising and investigating all transactions and accurately collecting the required information from customers or businesses. Additionally, you'll support your management with work allocation, daily controls and processes.

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Customer Service & Operations Analyst, Reconciliation & Investigations