Customer Service Officer

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers. **Qualifications:** - Minimum educational qualification: 12th pass. - Age between 18 to 30 years. - Excellent communication skills in English and Hindi - Ability to handle customer queries and provide appropriate solutions. - Prior experience in customer service or sales is preferred but not mandatory. **Responsibilities:** - Handle inbound/outbound calls professionally and provide information about products/services. - Identify customer needs, clarify information, and close sales. - Maintain a high level of customer satisfaction through effective problem-solving. - Achieve sales targets and goals as set by the company. **Salary and Benefits:** - Starting salary of INR 18,000 per month. - Performance-based incentives and bonuses. - Comprehensive training and career development opportunities. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Required) Hindi (Required) Kannada (Required) Location: BTM Layout, Bengaluru, Karnataka (Required) Work Location: In person