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Customer Service Manager

TEJ AGROTECH INDIA PRIVATE LIMITED

0 years

0 Lacs

Pimpri-Chinchwad, Maharashtra

Posted:3 days ago| Platform: Indeed logo

Apply

Skills Required

service statistics reports training

Work Mode

On-site

Job Type

Full Time

Job Description

Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards.
Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
Implementing an effective customer loyalty program.
Maintaining accurate records and documenting all customer service activities and discussions.
Assessing service statistics and preparing detailed reports on your findings.
Hiring and training new customer service agents.
Managing the approved budget of the customer service department.
Staying informed on the latest industry techniques and methods.

Job Types: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

Flexible schedule

Schedule:

Day shift

Education:

Bachelor's (Preferred)

Location:

Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person

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