Customer Service Manager (CSM)

2 - 6 years

0 Lacs

Posted:19 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for handling customer queries via phone and email. You will need to coordinate and oversee team activities. Additionally, you should be proficient in email drafting and possess good English skills. Handling pressure situations will be a key part of your role. Qualifications required for this role include experience in customer service, excellent communication skills, and the ability to work well under pressure. The company offers benefits such as cell phone reimbursement and provided food. The work schedule is full-time during the day shift. The work location is at Nandanam, and the role includes a performance bonus.,

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