Customer Service Executive - Used Car Loans - Mumbai - Malad W - CSE*J Grades*

Role Overview: You will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: Key Responsibilities: - Identify potential customers for business with the assistance of your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following the Standard Operating Procedures (SOP) and adhere to the disbursement process. - Achieve the sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. - Assist in empanelling new vendors and building relationships with them under the supervision of your Manager or Supervisor. - Ensure compliance with all Audit and RBI regulations with the help of your Manager or Supervisor. Qualifications Required: - Experience in a similar role would be beneficial. - Strong attention to detail and ability to follow procedures accurately. - Good communication skills and ability to work effectively in a team. - Knowledge of Audit and RBI regulations would be an advantage.,