Customer Service Executive (UK Process Night shift)

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The job involves handling and actioning emails from central inboxes, answering inbound and making outbound calls professionally, adhering to internal and external policies and procedures, maintaining accurate system records, updating order details, ensuring timely communication with stakeholders, coordinating with departments for smooth dispatch of goods, managing work schedule independently to meet deadlines, understanding and responding to customer requirements, and performing additional ad-hoc tasks as assigned. The ideal candidate should possess excellent communication and analytical skills, proficiency in MS Office Suite and Google Workspace. This is a full-time position with benefits including a flexible schedule, health insurance, leave encashment, life insurance, paid sick time, and provident fund. The work schedule is for the night shift, and the work location is in person.,

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