Customer Service Executive (UK Process Night shift)

Job Description

Key Responsibilities: Handle and action emails from central inboxes Answer inbound and make outbound calls with professionalism Adhere to internal and external policies and procedures Maintain accurate system records and update order details Ensure timely communication with internal and external stakeholders Coordinate with departments to ensure smooth dispatch of goods Manage work schedule independently and meet deadlines Understand and respond to customer requirements Perform additional ad-hoc tasks as assigned Requirements: Excellent communication and analytical skills Proficiency in MS Office Suite and Google Workspace Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Night shift Language: English (Required) Hindi (Preferred) Work Location: In person