Posted:2 days ago|
Platform:
Work from Office
Full Time
"Job Description - Teammate
It started with one Ridiculously Good ideacreate a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moments notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today!
What does a Customer Care Specialist really do?
Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients.
Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
Roles and responsibilities:
Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.
Technical skills and qualifications:
Must possess at least 1 year of documented International Voice Customer Support experience.
Fluent in the English language, as well as reading and writing in English.
Personality traits required:
Resilient, calm, and professional when dealing with challenging situations
Adaptable to a dynamically changing business
Trustworthy and reliable with a high level of integrity
Resourceful, high attention to detail, and the ability to multitask
"
Taskus
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