Customer Service-Executive- Sea Export

Customer Service-Executive- Sea Export

• Plan & monitor the shipments at every stage.
• Booking with carriers/ liners
• Discuss with the Pricing/sales team & take control of shipment from the planning stage.
• Developing knowledge about job requirements.
• Plan the Operations / Documentation / Carrier requirements.
• Transshipment follow-up of connections – updates to be done prior to connections.
• Serve as first point of contact in all communications concerning customer / job.
• Follow-up customer dues & ensure we deal with only approved customers for Credit.
• Update all reports -DSR, Weekly , Transshipment reports promptly.
• Handled Export Shipments mostly.
• Freight Forwarding/CHA experience is only applicable to the job.

Requirements:

• Graduate with 2-5 years of experience in freight forwarding with sea freight exposure
• Possess excellent communication and interpersonal skills.
• Well-versed with Incoterms like –FOB/ Ex-works.
• Proficient in MS Office & ability to work independently.

Job Location- CBD- Belapur, Navi Mumbai

Job Type: Full-time

Pay: Up to ₹500,000.00 per year

Benefits:

• Cell phone reimbursement
• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• CS- Sea Export: 1 year (Required)

Language:

• English (Required)

Work Location: In person