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Tata Capital
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Customer Service Executive - Personal Loans - Alternate Channel

Customer Service Executive - Personal Loans - Alternate Channel

Tata Capital

2 - 6 years

0 Lacs

gujarat

Posted:2 days ago| Platform: Shine logo

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Skills Required

relationship development compliance management customer identification document validation case logging disbursement process sanction ratio fulfilment crossselling vendor empanelment

Work Mode

On-site

Job Type

Full Time

Job Description

As a [Job Title], you will be responsible for performing the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business with the assistance of your Supervisor or Manager. - Collect documents from customers and validate them according to the organization's norms. - Log cases in the system following Standard Operating Procedures (SOP) and adhere to the disbursement process. - Ensure the fulfilment of the sanction ratio as per the organization's requirements. - Meet customer requirements and cross-sell multiple products under the guidance of your Supervisor or Manager. - Assist in the empanelment of new vendors and develop relationships with them with the help of your Manager or Supervisor. - Ensure compliance with all Audit and RBI regulations under the guidance of your Manager or Supervisor. Qualifications required for this role: - [Qualification 1] - [Qualification 2] - [Qualification 3] If there are any additional details about the company provided in the job description, please share them as well.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - Personal Loans - Alternate Channel