Customer Service Executive

2 - 6 years

0 Lacs

Posted:4 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Executive at Ladyfair, you will have the exciting opportunity to engage with our diverse customer base and provide top-notch service in both English and Hindi. Your proficiency in spoken Hindi will be a valuable asset in ensuring seamless communication with our Hindi-speaking customers. - Handle customer inquiries and provide solutions in a professional and timely manner. - Maintain accurate records of customer interactions and transactions using MS-Office. - Assist customers with product inquiries, orders, and returns. - Identify and escalate priority issues to the appropriate channels for resolution. - Collaborate with other departments to ensure customer satisfaction and retention. - Stay updated on product knowledge and company policies to effectively assist customers. - Strive to meet and exceed customer service goals to contribute to the overall success of the company. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we invite you to join our team at Ladyfair. Apply now and be a part of an innovative and dynamic company that values your talents and contributions.,

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