As a customer service executive at Muthoot Exim Private Limited, you will have the opportunity to showcase your expertise in both operations and marketing while providing top-notch service to our valued customers. Join our dynamic team and be a part of a company that values innovation, excellence, and customer satisfaction.

Key Responsibilities

Manage customer inquiries and issues promptly and effectively, ensuring high levels of customer satisfaction.
Collaborate with the operations team to streamline processes and improve efficiency in order fulfillment and delivery.
Assist in developing marketing strategies and campaigns to promote our products and services to new and existing customers.
Monitor customer feedback and market trends to identify opportunities for product improvement and expansion.
Conduct regular customer surveys and analysis to gather insights and feedback for continuous improvement.
Work closely with the sales team to drive customer retention and loyalty through personalized service and promotions.
Stay updated on industry trends and competitor activities to provide valuable insights for strategic decision-making.

If you are a proactive and customer-focused professional with a passion for both operations and marketing, we want to hear from you. Join Muthoot Exim Private Limited and take your career to the next level!
About Company: Muthoot Exim Private Limited is one of the companies of the Muthoot Pappachan Group. Muthoot Exim is the precious metal division of MPG and has a presence across India.

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Customer Service Executive in Erode, Thiruvalla, Nagercoil, Kannur