Customer Service Executive

0 - 1 years

2 Lacs

mumbai navi mumbai mumbai (all areas)

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Service Associate

Company:

*Freshers only

*Rotation shift & Night Shift applicable

Customer Service Associate

Key Responsibilities

  • Handle customer queries effectively through phone.
  • Provide accurate information and resolve customer concerns in a timely manner.
  • Maintain customer interaction records and follow operational processes.
  • Ensure high levels of customer satisfaction through quality service.
  • Coordinate with internal teams to escalate unresolved issues.
  • Inbound / Outbound process.

Required Qualifications & Skills

  • Education:

    Any Graduate
  • Age Criteria:

    18 years & above
  • Communication Skills:

    Good command over Basic English communication(mandatory)
  • Basic computer proficiency and typing skills.
  • Ability to multitask, stay calm, and handle customer queries efficiently.
  • Customer-centric mindset with a positive attitude.

Work Location

IDBI Intech Ltd., CBD Belapur, Navi Mumbai

Walk-In Interview Details

Date:

Interviews only on Monday - Friday only

Time:

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