Customer Service Executive Female

The job involves handling customer inquiries and complaints by answering phone calls, emails, chat messages, and social media inquiries from customers. You will be responsible for addressing their concerns and providing information. Additionally, you will be required to provide product/service information by explaining product features, benefits, and guiding customers through processes. Resolving customer issues is also a key responsibility, which includes troubleshooting technical issues, offering solutions to problems, and escalating complex issues to higher levels if needed. The job is full-time and permanent, with benefits such as health insurance and provident fund provided. The schedule is a day shift with a yearly bonus offered. The ideal candidate should have at least one year of experience in a similar role. The work location is in person. If you have any further questions or need clarification, please feel free to reach out at the provided phone numbers: 7876008571 or 7015115816.,