Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
IDFC FIRST Bank
>
Customer Service Executive - FASTag Inbound

Customer Service Executive - FASTag Inbound

IDFC FIRST Bank

0 - 2 years

0 Lacs

hyderabad telangana india

Posted:1 week ago| Platform:

Apply

Skills Required

service metrics typing technology

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Role/ Job Title:

Customer Service Executive-FAS Tag Inbound

Function/ Department:

Customer Experience

Job Purpose

To manage Customer Correspondence received through e-mail.

Roles & Responsibilities

To manage Customer Correspondence received through e-mail and ensure that customers are responded within 24 hours.

Secondary Responsibilities

Ability to effectively collaborate with internal and external teams/stake holders.
Ability to manage challenging situations and go the extra mile.

Key Success Metrics

Excellent written and spoken communication.
Good understanding of FAS Tag products and processes,
Excellent on typing and MS Office skills.

Education Qualification

Graduation: Bachelor of Science (B.Sc.) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA)Post-graduation: MBA/PGDM

Experience:

00 to 02 Years of Experience

More Jobs at IDFC FIRST Bank

Relationship Manager-Gold Loan

Niphad, Maharashtra, India

5 - 10 yrs

Salary: Not disclosed

Area Collections Manager

Rajkot, Gujarat, India

5 - 10 yrs

Salary: Not disclosed

Associate Relationship Manager-LAP

Rajim, Chhattisgarh, India

Experience: Not specified

Salary: Not disclosed

Teller

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Executive Secretary

Mumbai, Maharashtra, India

5 - 10 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IDFC FIRST Bank

Banking and Financial Services

IDFC FIRST Bank

hyderabad, telangana

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Service Executive - FASTag Inbound