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Customer Service Executive

18 - 34 years

1 - 2 Lacs

Posted:11 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description

Company Name: Altruist Technologies Pvt. Ltd. Process: OneAssist – Inbound Customer Service Industry: BPO / Customer Service Job Location: Ghansoli, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite)

Job Role: Customer Service Executive

Key Responsibilities:

  • Handle inbound customer queries and concerns professionally and efficiently.
  • Provide accurate information related to products and services.
  • Log and escalate issues as necessary for quick resolution.
  • Maintain call quality standards and customer satisfaction metrics.

Job Details:

  • Job Type: Full-time
  • Shift Timings: Rotational Day Shifts
  • 08:00 AM to 05:00 PM
  • 09:00 AM to 06:00 PM
  • 10:00 AM to 07:00 PM
  • 11:00 AM to 08:00 PM
  • Week Off: Rotational
  • Salary:
  • ₹16,000/- in-hand (Non-Lingual)
  • ₹18,000/- in-hand (Lingual)
  • Incentives: Performance-based incentives available
  • Gender: Male & Female (Both can apply)
  • Age Limit: 18 to 34 years

Eligibility Criteria:

  • Education: 12th Pass / Graduate
  • Experience:
  • Fresher
  • OR Minimum 6 months of experience in BPO/Customer Service
  • Language Requirements:
  • Good English Communication
  • Basic communication acceptable for candidates with linguistic capabilities

Interview Process:

  • Mode: Face-to-Face
  • Timings: 11:00 AM to 05:00 PM
  • Days: Monday to Saturday
  • Venue Address: Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710

Why Join Us?

  • Opportunity to work in a dynamic and growth-oriented environment
  • Stable career in a reputed BPO company
  • Lucrative incentives & career advancement opportunities

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Schedule:

  • Day shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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