Customer Service Collections

This is a collections role and the ideal person should have minimum 2+ years’ experience in collections. This person will be part of India credit & collections organization. Ideal candidate must have handled a large collections portfolio with customer spread of more than 300 active customers.

Major Responsibilities include but not limited to the one listed below:

• Must achieve monthly collection targets set by management.
• On time calls / send emails to clients for payments.
• Register feedback from customers and work towards resolution of highlighted issues.
• Ensure submission of all documents/invoice(s)/ supporting.
• Customer visits as and when needed.
• Maintain a clean AR portfolio for the given accounts.
• Indulge in strong business partnering across verticals.
• Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations.
• Manage disputes resolution through proper channel.
• Identify risk accounts and share with Management on a timely basis.
• Perform on time and correct cash application.
• Prepare suitable MIS reports showcasing trend for given portfolio.
• Sound understanding of GST, TDS, TCS and GST TDS
• Sound understanding of Excel, Outlook & SAP.
• Sound understanding of GOV tenders/contracts/PO

Qualifications

Graduate in Commerce. MBA or diploma in Management would be preferable.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Customer Service