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Customer Service Associate

Voicedots Infotech

2 Lacs

Chennai

Posted:11 hours ago

Job Description

Key Responsibilities:
1. Respond promptly to customer inquiries via phone, email, and chat2. Handle and resolve customer complaints in a professional and timely manner3. Provide product information and assistance to customers4. Process orders, returns, and exchanges accurately5. Keep detailed records of customer interactions and transactions6. Collaborate with other team members to ensure customer satisfaction7. Continuously seek ways to improve the customer experience and provide feedback to management

Pay: ₹200,000.00 - ₹240,000.00 per year

Experience:

  • Customer service: 1 year (Preferred)

Location:

  • Chennai, Tamil Nadu (Preferred)

Work Location: In person

Skills Required

Customer Service Email & Chat Customer Complaints Customer Satisfaction Customer Experience Chat and email support

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Job Type

Full Time

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Voicedots Infotech

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