Customer Service Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Pooja Enterprises and IT Solution Pvt Ltd

1 years

3 Lacs

Mumbai

Posted:1 week ago

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Job Description

Key Responsibilities

Handle inbound calls from international customers professionally.
Resolve customer queries, concerns, and service-related issues.
Provide accurate information and ensure customer satisfaction.
Maintain professional communication and follow established process guidelines.
Document customer interactions and update relevant records.

Eligibility Criteria

Education: HSC (12th Pass) or Graduate.
Experience: Minimum 1 year of international customer service experience.
BPO Experience: Minimum 1 year of international BPO experience is mandatory.
Communication: Excellent English communication skills.
Availability: Must be comfortable working night shifts.

Pay: ₹25,000.00 - ₹31,000.00 per month

Work Location: In person

Skills Required

Customer Service Inbound Calls Customer Queries Customer Satisfaction 12th Pass BPO International BPO Voice process (calls) Business English

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Job Type

Full Time

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Customer Service Associate