Customer Service Associate

0 years

2 - 0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibility:-

  • Respond promptly to customer inquiries via phone, email, chat, or social media.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.

Required Skills & Qualifications:-

  • Bachelor's degree in any discipline (preferred).
  • Excellent communication and presentation skills.
  • Both Fresher and Experience can apply.
  • Prior experience in customer service or support roles is an advantage.
  • Fluency in English and Hindi

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,157.21 - ₹31,394.96 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 9430049665

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