Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK/US rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Type: Full-time Pay: ₹150,000.00 - ₹360,000.00 per year Benefits: Health insurance Work Location: In person
Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK/US rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Type: Full-time Pay: ₹150,000.00 - ₹360,000.00 per year Benefits: Health insurance Work Location: In person
Urgently Hiring!! Walk-In Interview We are looking for Customer service advisor. Job type : - Full time / permanent Qualifications : - Educated to high level , Fluent English. Location : - BJS Home delivery 6th floor Alpha IT Consultants Pvt. Ltd. Plot ITC 15, IT Park, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062 Roles and Responsibilities : Manage central email inboxes appropriately and action inbound emails. Taking inbound and making outbound calls. Adhering to internal and external policies/procedures to ensure delivery process is executed smoothly. Maintain system with current information to ensure orders are updated with all communications. Ensure requests to supply information to internal and external contacts are completed within the required deadlines. Liaise with relevant department to ensure procedure are followed and goods are dispatched. Identify the customer's need and respond to them promptly. Complete additional ad-hoc tasks as required. Must have :- Customer service experience in a B2C or B2B environment. A track record of working towards and achieving KPI's. Handling high volume of inbounds and outbound calls as part of team. Experience in maintaining the database accurately. Maintaining the confidentiality of files in accordance with Data Protection Act and other legal requirement. Skills and abilities :- Good communication skills . Listening organizational and accuracy skill. Detail consciousness through out the process. Ability to work independently and as a team also. Numerical and analytical skills. Strong IT skills ( Excel ,Word, database and data input, internet/email. Job Type: Full-time Benefits: Health insurance Application Question(s): Can you speak english fluently? Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Urgently Hiring!! Walk-In Interview We are looking for Customer service advisor. Job type : - Full time / permanent Qualifications : - Educated to high level , Fluent English. Location : - BJS Home delivery 6th floor Alpha IT Consultants Pvt. Ltd. Plot ITC 15, IT Park, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062 Roles and Responsibilities : Manage central email inboxes appropriately and action inbound emails. Taking inbound and making outbound calls. Adhering to internal and external policies/procedures to ensure delivery process is executed smoothly. Maintain system with current information to ensure orders are updated with all communications. Ensure requests to supply information to internal and external contacts are completed within the required deadlines. Liaise with relevant department to ensure procedure are followed and goods are dispatched. Identify the customer's need and respond to them promptly. Complete additional ad-hoc tasks as required. Must have :- Customer service experience in a B2C or B2B environment. A track record of working towards and achieving KPI's. Handling high volume of inbounds and outbound calls as part of team. Experience in maintaining the database accurately. Maintaining the confidentiality of files in accordance with Data Protection Act and other legal requirement. Skills and abilities :- Good communication skills . Listening organizational and accuracy skill. Detail consciousness through out the process. Ability to work independently and as a team also. Numerical and analytical skills. Strong IT skills ( Excel ,Word, database and data input, internet/email. Job Type: Full-time Benefits: Health insurance Application Question(s): Can you speak english fluently? Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Location: Mohali Work from Office) Job Type: Full-Time Experience: Minimum 1 Year (Freshers with excellent communication skills can also apply) Shift: Rotational (UK) Salary: Up to ₹3.6 lpa CTC Joining: Immediate joiners preferred Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Types: Full-time, Permanent, Fresher Pay: ₹234,268.33 - ₹360,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Language: English (Required) Work Location: In person
Location: Mohali Work from Office) Job Type: Full-Time Experience: Minimum 1 Year (Freshers with excellent communication skills can also apply) Shift: Rotational (UK) Salary: Up to ₹3.6 lpa CTC Joining: Immediate joiners preferred Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Types: Full-time, Permanent, Fresher Pay: ₹234,268.33 - ₹360,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Language: English (Required) Work Location: In person
Operating Security Cameras. Reporting any suspicious or illegal activity and behaviour Identifying evidence of illegal activity that may help determine the people who committed it. Analyzing the area they're monitoring for potential security weaknesses and threats and identifying ways to eliminate or mitigate them Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Operating Security Cameras. Reporting any suspicious or illegal activity and behaviour Identifying evidence of illegal activity that may help determine the people who committed it. Analyzing the area they're monitoring for potential security weaknesses and threats and identifying ways to eliminate or mitigate them Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Surveillance & Security Monitoring Executive Location: Chandigarh Job Type: Full-Time Shift: Night Shift Joining: Immediate joiners preferred Key Responsibilities: Monitor live security camera feeds to ensure the safety and security of the premises. Report any suspicious, unusual, or illegal activities or behavior to the concerned authorities. Identify and record potential evidence of illegal activity to assist in investigations. Analyze surveillance areas to detect security gaps, threats, or weaknesses, and recommend preventive measures. Maintain detailed logs and records of surveillance findings. Perform basic data entry tasks, including updating logs and reports in Excel or Google Sheets. Requirements: Basic knowledge of operating CCTV or surveillance systems. Excellent observation skills and attention to detail. Familiarity with Excel or Google Sheets for basic data entry and logging. Ability to stay focused and alert during long night shifts. Strong communication skills and a responsible work ethic. Must be comfortable working night shifts. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Work Location: In person
Surveillance & Security Monitoring Executive Location: Chandigarh Job Type: Full-Time Shift: Night Shift Joining: Immediate joiners preferred Key Responsibilities: Monitor live security camera feeds to ensure the safety and security of the premises. Report any suspicious, unusual, or illegal activities or behavior to the concerned authorities. Identify and record potential evidence of illegal activity to assist in investigations. Analyze surveillance areas to detect security gaps, threats, or weaknesses, and recommend preventive measures. Maintain detailed logs and records of surveillance findings. Perform basic data entry tasks, including updating logs and reports in Excel or Google Sheets. Requirements: Basic knowledge of operating CCTV or surveillance systems. Excellent observation skills and attention to detail. Familiarity with Excel or Google Sheets for basic data entry and logging. Ability to stay focused and alert during long night shifts. Strong communication skills and a responsible work ethic. Must be comfortable working night shifts. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Preferred) Work Location: In person
CCTV Surveillance Executive Location: IT Park, Chandigarh Shift: Night Shift (2:30 AM – 11:30 AM), 6 Days Working Job Responsibilities: Monitor and operate security cameras in real-time to ensure safety and security. Report any suspicious, illegal, or unusual activity and behavior. Identify and document evidence of illegal activity to assist in investigations. Analyze monitored areas for potential security weaknesses and recommend solutions to reduce risks. Requirements: Basic knowledge of Excel or Google Sheets for data entry and reporting. Strong attention to detail and vigilance. Prior experience in a similar role is a plus. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
CCTV Surveillance Executive Location: IT Park, Chandigarh Shift: Night Shift (2:30 AM – 11:30 AM), 6 Days Working Job Responsibilities: Monitor and operate security cameras in real-time to ensure safety and security. Report any suspicious, illegal, or unusual activity and behavior. Identify and document evidence of illegal activity to assist in investigations. Analyze monitored areas for potential security weaknesses and recommend solutions to reduce risks. Requirements: Basic knowledge of Excel or Google Sheets for data entry and reporting. Strong attention to detail and vigilance. Prior experience in a similar role is a plus. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
CCTV Surveillance Executive Location: IT Park, Chandigarh Shift: Night Shift (2:30 AM – 11:30 AM), 6 Days Working Job Responsibilities: Monitor and operate security cameras in real-time to ensure safety and security. Report any suspicious, illegal, or unusual activity and behavior. Identify and document evidence of illegal activity to assist in investigations. Analyze monitored areas for potential security weaknesses and recommend solutions to reduce risks. Requirements: Basic knowledge of Excel or Google Sheets for data entry and reporting. Strong attention to detail and vigilance. Prior experience in a similar role is a plus. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
CCTV Surveillance Executive Location: IT Park, Chandigarh Shift: Night Shift (2:30 AM – 11:30 AM), 6 Days Working Job Responsibilities: Monitor and operate security cameras in real-time to ensure safety and security. Report any suspicious, illegal, or unusual activity and behavior. Identify and document evidence of illegal activity to assist in investigations. Analyze monitored areas for potential security weaknesses and recommend solutions to reduce risks. Requirements: Basic knowledge of Excel or Google Sheets for data entry and reporting. Strong attention to detail and vigilance. Prior experience in a similar role is a plus. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Location: Mohali Work from Office) Job Type: Full-Time Experience: Minimum 1 Year (Freshers with excellent communication skills can also apply) Shift: Rotational (UK) Salary: Up to ₹3.6 lpa CTC Joining: Immediate joiners preferred Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Types: Full-time, Permanent, Fresher Pay: ₹234,268.33 - ₹360,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Language: English (Required) Work Location: In person
Location: Mohali Work from Office) Job Type: Full-Time Experience: Minimum 1 Year (Freshers with excellent communication skills can also apply) Shift: Rotational (UK) Salary: Up to ₹3.6 lpa CTC Joining: Immediate joiners preferred Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Types: Full-time, Permanent, Fresher Pay: ₹234,268.33 - ₹360,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Language: English (Required) Work Location: In person
Location: Mohali Work from Office) Job Type: Full-Time Experience: Minimum 1 Year (Freshers with excellent communication skills can also apply) Shift: Rotational Salary: Up to ₹3.6 lpa CTC Joining: Immediate joiners preferred Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Types: Full-time, Permanent, Fresher Pay: ₹234,268.33 - ₹360,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Language: English (Required) Work Location: In person Job Types: Full-time, Fresher Pay: ₹10,515.45 - ₹30,000.00 per month Benefits: Health insurance Language: English (Preferred) Work Location: In person
Location: Mohali Work from Office) Job Type: Full-Time Experience: Minimum 1 Year (Freshers with excellent communication skills can also apply) Shift: Rotational Salary: Up to ₹3.6 lpa CTC Joining: Immediate joiners preferred Role Overview: We are seeking a Customer Support Executive who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed. Customer Support Responsibilities: Handle inbound and outbound calls to assist customers with queries and service requests. Respond to WhatsApp, chat, and email inquiries professionally and promptly. Provide appointment scheduling and booking support. Ensure high customer satisfaction by resolving issues effectively. Escalate unresolved queries to relevant internal teams when needed. Administrative Support Responsibilities: Update and maintain customer records in CRM/database systems. Manage emails and coordinate follow-ups with customers and internal stakeholders. Assist customers using Google Maps or similar tools for location-based queries. Support general office tasks including documentation and coordination. Requirements: Minimum 1 year of experience in customer service, call center, or a related role. Fluent spoken and written English with no MTI (Mother Tongue Influence) . Strong problem-solving and conflict-resolution abilities. Comfortable with tools like CRM software, Google Sheets, email platforms, etc. Ability to multitask and work efficiently in a fast-paced office environment. Strong attention to detail and a customer-first mindset. Open to working from Mohali office and in UK rotational shifts . Preferred Qualifications: Experience supporting international customers (especially UK/US clients). Familiarity with tools like WhatsApp Business, online booking systems, ticketing platforms . Background in medical services, hospitality , or other customer-facing roles. Job Types: Full-time, Permanent, Fresher Pay: ₹234,268.33 - ₹360,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Language: English (Required) Work Location: In person Job Types: Full-time, Fresher Pay: ₹10,515.45 - ₹30,000.00 per month Benefits: Health insurance Language: English (Preferred) Work Location: In person