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1 Job openings at SpotOnMedia
Customer Service Associate

IN

1 years

INR 5.06 - 6.405 Lacs P.A.

On-site

Full Time

About the job: As a Customer Service Associate at SpotOnMedia, you will play a crucial role in ensuring our customers have a positive experience with our services. Your proficiency in MS-Office, MS-Excel, and both spoken and written English and Hindi will be essential in providing top-notch support to our clients. Key responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner. 2. Assist customers with troubleshooting technical issues and provide solutions. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with other team members to ensure customer satisfaction and retention. 5. Utilize MS-Office and MS-Excel to track and analyze customer data and trends. 6. Communicate clearly and effectively with customers in both English and Hindi. 7. Identify opportunities for process improvement and contribute to the overall success of the customer service team. If you are a proactive and customer-oriented individual looking to join a dynamic team, apply now to be a part of SpotOnMedia's exciting journey! Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 5,06,000 - 6,40,500 /year Experience: 1 year(s) Deadline: 2025-09-12 23:59:59 Other perks: 5 days a week, Health Insurance, Life Insurance Skills required: MS-Office, MS-Excel, Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Customer Support About Company: SPOT ON media combines creative talent with marketing acumen. As a custom content agency, we can translate your unique brand personality and marketing objectives into print magazines, digital multimedia and branded films. We have put together a diverse and dedicated team; working in all the disciplines of design, editorial, marketing, research, database management, video and TV production, advertising, and web development. Adding up our group's combined experience.

SpotOnMedia

1 Jobs

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