Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru, Karnataka
>
TE Connectivity
>
CUSTOMER SERVICE ASSOCIATE III

CUSTOMER SERVICE ASSOCIATE III

TE Connectivity

75 years

0 Lacs

Bengaluru, Karnataka

Posted:1 month ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service Microsoft Office Bachelor's degree Computer networking Communication skills Time management

Work Mode

On-site

Job Description

TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS.

ROLE OBJECTIVE

Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success.

The team will support in the background the whole Customer Service Organization, intercompany business.

Responsibilities

To deliver extraordinary customer experience: As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE. We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extra ordinary customer experience on every inquiry. Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE. Delivering swift results to exceed expectations.
Order Management - Entry of paper/fax customer purchase orders into TE SAP order management system. Completely and accurately enter all relevant purchase order data elements including part numbers, shipping and billing information, and any special instructions. Orders are to be created per documented work instructions. Utilize TE Knowledge Base to resolve technical/procedural issues while doing the daily task.
Quotations – Receive inbound quotation requests from customer and sales. Generate standard quotes using TE SAP System. Send quotes via email to customers and sales.
Backlog Management/Order Changes – Work with Material Planners and controllers and internal support functions to manage and cater to customer requests on better delivery dates. Make changes to existing sales orders in TE SAP System based on requests from CCP, Customers and Sales. Utilize knowledge base to understand individual customer contractual conditions for change orders. Make decisions on accepting, rejecting or modifying requests for change orders. Focus on getting deliveries cut for Orders that are past due on our systems at the earliest.
Support of e-commerce systems including forecasting customer demand, update customer website with information and reports generated from TE SAP System
Returns – Receive return requests from Quality/Sales/customer. Generate RE Order in the system and create a CR after validating all the essentials of the material that is being returned by a customer for various reasons.
Cross trainings: Learning and supporting all the transactions within the region/cross region.
Innovation : Challenge self to develop new and improved ideas for all that we do.

Skills

Education - Any graduate

Customer centric.
Excellent communication skills.
1+ year of experience in Order Management , Order to cash
Strong organization and time management skills
Ability to learn quickly and provide complete floor support
Fluent in business communication.
Proficiency on MS Office suite

Note : Okay to work in Night Shift

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

More Jobs at TE Connectivity

CUSTOMER SERVICE SPECIALIST I

Pune

2 - 9 yrs

INR 4 - 11 Lacs

R&D PRODUCT DVL PCB ENGINEER I

Bengaluru

Experience: Not specified

INR 6 - 7 Lacs

CUSTOMER SERVICE ASSOCIATE IV

Bengaluru

Experience: Not specified

INR 5 - 6 Lacs

R&D/PRODUCT DVL ENGINEER II - PCB Design Engineer

Bengaluru

Experience: Not specified

INR 6 - 7 Lacs

PRODUCT PRICING ANALYST II

Bengaluru

Experience: Not specified

INR 7 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

TE Connectivity

Appliances, Electrical, and Electronics Manufacturing

Galway Berwyn

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

CUSTOMER SERVICE ASSOCIATE III