Customer Service Associate ( Freshers Hiring)

Position: Customer Service Associate (Male & Female) Industry- Pharma Experience: Fresher’s can apply Location- Plot no. 18-19 Tibba Village, Sahnewal - Dehlon Rd, Sahnewal, Punjab 141120 Openings: 100 Positions Salary: 15k (in-hand) Preferred: Local candidate Qualification Required: ⦁ Diploma / Degree / Certification in Computers Key Requirements: ⦁ Good communication and convincing skills in English ⦁ Basic knowledge of E-mail and MS-Excel Job Responsibilities: ⦁ Contact potential or existing customers to inform them about products or services using scripts ⦁ Answer customer questions regarding products or the company ⦁ Ask questions to understand customer requirements and close sales ⦁ Direct prospects to the field sales team when required ⦁ Enter and update customer information in the database ⦁ Take and process orders accurately ⦁ Handle customer grievances to maintain the company’s reputation ⦁ Keep records of calls, sales, and other useful information ⦁ Conduct research to support ongoing lead generation efforts. Show more Show less