Customer Service Associate

• Meet and greet clients in the showroom, understand their needs, make presentations, and advise them on products and solutions suiting their needs.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers’ questions about specific products/services.
• Inform customers about discounts and special offers.
• Cross-sell products.
• Conduct price and feature comparisons to facilitate purchasing.
• Stay up to date with new products/services.
• Manage returns of merchandise.
• Provide customer feedback to the showroom manager & CRE.
• Online Sales Support.
• Ensure racks are fully stocked & neatly maintained.
• Staking, billing, fitting, were the daily routine works.
• Stay vigilant on social media and update respective managers about competitor activities.
• Participate on customer connect activities.
• Ensure presence on staff connect activities.
• Achieve sales targets on regular basis.
• To follow the company policies & also maintain discipline.
• Responsible for other duties as assigned.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹21,000.00 per month

Work Location: In person