Customer Service Associate

Job Description

Position: Customer Service Associate ( Male & Female ) Experience: Fresher’s can apply Company: Healthcare Industries Pvt. Ltd. Salary: ₹1.80 LPA (in-hand) Preferred: Local candidate Qualification Required: Diploma / Degree / Certification in Computers Key Requirements: Good communication and convincing skills in English Basic knowledge of E-mail and MS-Excel Job Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the company’s reputation Keep records of calls, sales, and other useful information · Conduct research to support ongoing lead generation efforts. Job Types: Full-time, Permanent, Fresher Pay: ₹180,000.00 per year Benefits: Health insurance Paid sick time Schedule: Day shift Language: English (Required) License/Certification: Diploma/Degree Computer (Required) Location: Ludhiana, Punjab (Required) Work Location: In person Speak with the employer +91 7404091623