Customer Service Associate

Here's a job description for a Customer Service Associate at ABR Cinemas: Job Title : Customer Service Associate ALSO WE ARE LOOKING FOR: • Store Manager ( Salary based upon previous pay ) • Duty Manager ( Salary based upon previous pay ) • Cinema Manager ( Salary based upon previous pay ) • Team Lead ( Salary based upon previous pay ) • Guest Service Associate ( 12,000-15,000 ) only boys • Customer Service Executive ( 12,000-15,000 ) only boys Job Summary: We're looking for a friendly and enthusiastic Customer Service Associate to join our team at ABR Cinemas. As a key member of our staff, you'll be responsible for providing exceptional customer service, handling inquiries, and ensuring a positive cinema experience for our patrons. Key Responsibilities: - Greet and assist customers courteously - Handle customer complaints and inquiries professionally - Provide information about movie schedules, tickets, and cinema facilities - Process transactions and handle cash, credit card, and online payments - Maintain a clean and organized cinema environment - Collaborate with team members to ensure smooth cinema operations - Meet sales targets and promote cinema products and services Requirements: - Excellent communication and interpersonal skills - Customer service experience preferred - Ability to work in a fast-paced environment - Basic math skills and accuracy with cash handling Skills and Qualities: - Friendly and approachable demeanor - Patient and empathetic attitude - Strong problem-solving skills - Ability to work independently and as part of a team - Positive attitude and willingness to learn What We Offer: - Competitive salary (₹12,000 - ₹16,000 per month) - Opportunities for growth and development - A fun and dynamic work environment If you're passionate about customer service and other Roles enjoy working in a lively cinema environment, we'd love to hear from you! THANK YOU 😊