customer service associate

Job description:

Job description:

Location: Kharadi, Pune (Work from Office)
Position Type: Full-Time
Mode: Walk-in Interview Required

Important Note to Candidates:

• Answering the initial interview call is mandatory – please do not apply if you cannot commit.
• Shortlisted candidates must attend a WALK-IN interview in Kharadi, Pune.
• Apply only if you’re located nearby and can attend in person.
• Fluent English, Hindi, and strong communication skills are essential.

Eligibility Criteria:

• Education: Graduate (any discipline)
• Experience: Freshers and experienced candidates welcome
• Languages: Fluent in English & Hindi (No MTI/RTI)
• Skills: Confident communication, customer handling, and problem-solving

Roles & Responsibilities:

• Handle customer queries across multiple channels (chat/voice)
• Provide clear and accurate product or service-related information
• Ensure high customer satisfaction through professional interaction
• Document customer interactions and escalate issues when required

Selection Process:

• HR Interview Round
• Versant Test (Score 5 required)

Job Type: Full-time

Pay: ₹23,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)
• Hindi (Preferred)

Location:

• Pune, Maharashtra (Required)

Work Location: In person

Speak with the employer
+91 8917397886