Customer Service Agent

Job Description

Key Responsibilities: Process customer requests and transactions accurately and efficiently. Ensure compliance with company policies and quality standards. Meet daily productivity and quality targets. Collaborate with team members to enhance process efficiency. Adapt to changing work processes and business needs. Requirements: Fresh graduates, Undergraduates are welcome to apply Open for no experience and with experience in BPO Preferably with 6 months experience in Customer Service Strong written communication skills. Ability to work in rotational shifts and work onsite Basic computer proficiency and typing skills. Can start working on June 16, 2025 Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Schedule: Night shift Rotational shift UK shift US shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Nashik Road Camp, Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The salary package is between Rs 12,500 (for freshers) to Rs 16,666 (for experienced) . Are you ok with this salary? This is non negotiable Experience: Customer service: 1 year (Preferred) Shift availability: Overnight Shift (Required) Night Shift (Required)