Customer Service Agent

0 years

1 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Location: Bhopal, Madhya Pradesh (Work From Office)

Job Type: Full-time | Permanent | Fresher

Process

  • Voice/Non-Voice (Inbound & Outbound)

Shift & Schedule

  • Rotational Shifts
  • 6 Days Working | 1 Rotational Week Off

Salary

  • ₹14,000 – ₹16,000 per month

Eligibility

  • Graduate candidates only
  • Freshers & Experienced both can apply

Roles & Responsibilities

  • Handle inbound and outbound calls/chats in a professional manner.
  • Assist customers with queries, complaints, and service requests.
  • Provide accurate information and ensure customer satisfaction.
  • Maintain proper documentation of interactions in the system.
  • Escalate unresolved issues to the concerned department.
  • Meet daily/weekly performance targets while adhering to company guidelines.

Interview Details

  • Timing: 10:00 AM – 5:00 PM

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer
+91 6370721310

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