Customer Relationship Officer - Luxury Jewellery

Job Description: As a Sales and Store Management Associate, your primary responsibilities will revolve around sales and store management. You will be expected to understand customer needs and assist them with buying decisions, introduce products, and ensure completion of sales transactions. Achieving sales targets, handling returns or repairs, and adhering to procedures and cost-saving measures will be crucial aspects of your role. In terms of store management, you will be responsible for managing stock levels, ensuring replenishment, and displaying products attractively while securing them daily. It will also be essential to prevent theft, manage dead stock, and support marketing efforts. Collaboration with competitors for process improvements will be encouraged to drive overall store efficiency. Feedback management will play a key role in enhancing customer satisfaction and store ratings. Collecting customer feedback and addressing queries or complaints per company guidelines will be part of your regular tasks. This is a full-time position that requires you to work day shifts. The ideal candidate should have at least 1 year of total work experience. The work location for this role is in person, offering you the opportunity to interact directly with customers and manage store operations effectively.,