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Hepe Enterprise Private Limited
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Customer Relationship Officer

Customer Relationship Officer

Hepe Enterprise Private Limited

0 - 31 years

1 - 3 Lacs

gota ahmedabad

Posted:1 day ago| Platform: Apna logo

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Skills Required

engagement strategies service transactions marketing support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Officer Job Description: We are seeking a proactive and customer-focused Customer Relationship Officer to enhance our client engagement for our astrology-based company. The ideal candidate will be responsible for managing customer relationships, communicating effectively with clients, driving sales growth, and developing sales strategies to expand our customer base. Key Responsibilities: Manage and nurture customer relationships to ensure high satisfaction and loyalty. Communicate with customers via calls, emails, and messages to address inquiries and provide information about services. Understand customer needs and recommend suitable astrology-based solutions or consultations. Promote and upsell services to achieve sales targets. Build and implement sales strategies to attract new clients and retain existing ones. Gather customer feedback and insights to improve service offerings. Maintain detailed records of customer interactions and transactions. Collaborate with marketing and sales teams to develop promotional campaigns. Ensure a positive customer experience at all touchpoints.

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Customer Relationship Officer