Customer Relationship Officer (CRO)

ICA Edu Skills Coimbatore is looking for a Customer Relationship Officer (Female) to support student guidance, admissions, and customer interactions.
Ideal candidates should have 2–3 years of sales experience, strong communication skills, and a passion for helping students build their careers.

If you’re enthusiastic, driven, and ready to make an impact, we’d love to hear from you!

Key Responsibilities

• Handle walk-in and telephonic inquiries regarding courses, fees, and placement support.
• Counsel students and parents to help them choose suitable accounting and finance programs.
• Follow up with leads, convert inquiries into admissions, and meet monthly enrolment targets.
• Maintain strong relationships with students from admission till course completion.
• Coordinate with faculty, placement teams, and admin staff to ensure seamless student support.
• Manage daily reports, CRM updates, and documentation.
• Assist in organizing seminars, placement drives, and promotional activities.
• Address student concerns professionally and provide timely resolutions.

Required Skills

• Strong communication and interpersonal skills.
• Customer handling and sales experience (mandatory).
• Good presentation and counseling ability.
• Basic computer proficiency (MS Office, CRM tools).
• Ability to multitask, follow deadlines, and work in a student-centric environment.

Send your CV to: [email protected]

Job Type: Full-time

Work Location: In person