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Customer Relationship Manager/ Executive

0 years

0 Lacs

Cochin

Posted:1 week ago| Platform:

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Skills Required

engagement retention communication strategies

Work Mode

On-site

Job Type

Part Time

Job Description

Focuses on post-sales engagement, client retention, and enhancing customer satisfaction. Builds long-term relationships with travelers and leverages feedback to improve services. Key Responsibilities: Maintain client profiles and communication history Handle inquiries, feedback, and complaints Implement loyalty programs and retention strategies Monitor satisfaction levels and recommend improvements

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