Customer Relationship Manager

0 years

1 - 2 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Relationship Manager - ICICI Lombard (Indore)

Company: ICICI Lombard
Location: Indore
Job Type: Full-time | 5 Days Working

About the Role:
Join ICICI Lombard’s high-performing customer relations team. This role involves interacting with customers over calls, resolving their queries, maintaining accurate records, and influencing them to retain or purchase services.

Key Responsibilities:

  • Handle customer calls and resolve queries effectively
  • Maintain and update records accurately
  • Coordinate with internal teams for query resolution
  • Retain customers and manage challenging calls professionally

Eligibility:

  • Graduate in any stream (full-time or part-time)
  • 0–3 years of BPO or customer support experience (freshers welcome)
  • Strong communication and problem-solving skills

Perks:

  • Opportunity to work with a reputed brand
  • 5 days working – weekends off
  • Growth-oriented work environment

To Apply: Drop your resume on WhatsApp at 7683030194 to get answered quickly.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Provident Fund

Language:

  • English (Required)

Work Location: In person

Speak with the employer
+91 7683030194

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