Posted:11 hours ago|
Platform:
On-site
Full Time
We are a packaged Snack Food company. Our office is at Tughalkabad Village, New Delhi.
Job Description:
We are looking for an experienced or fresher customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.
Key Responsibilities:
Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.
Provide prompt, efficient, and satisfactory responses to customer inquiries.
Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.
Monitor customer feedback regularly and identify areas of improvement in our products and services.
Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.
Pay: ₹12,000.00 - ₹20,000.00 per month
Job Types: Full-time, Permanent
Schedule:
Day shift
Fixed shift
Supplemental Pay:
Overtime pay
Performance bonus
Yearly bonus
Experience:
total work: 1 year (Preferred)
Language:
English (Required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Language:
Work Location: In person
Aadishwar Food Products
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