Customer Relationship Executive

Job Title: Customer Relationship Executive (CRE)

Location: City:- Siddharth Vihar Yojna, Ghaziabad, State:- Uttar Pradesh

Department: Sales & Customer Relations

Experience: 1–4 years (for Mid-Level)

Employment Type: Full-Time

Company Profile:

M/s Envyrons Infrastructure Pvt. Ltd. is a leading real estate development company committed to building high-quality residential and commercial spaces that blend modern design with Vaastu-compliant principles. With a strong reputation for trust, innovation, and timely delivery, our mission is to create meaningful lifestyle experiences for our customers. Our flagship project, Vaastu Homes, Situated at Plot No. 04/bs-02/02, Siddharth Vihar Yojna, Ghaziabad, Uttar Pradesh reflects our dedication to building harmonious living spaces rooted in tradition yet designed for contemporary living.

We pride ourselves on a customer-centric approach and believe that lasting relationships are the foundation of a successful real estate business.

Job Profile – Customer Relationship Executive

Key Responsibilities:

• Act as a bridge between customers and the company from pre-sale to post-possession.
• Manage inbound inquiries, follow up on leads, and convert them into site visits.
• Guide clients through the sales process including documentation, payment schedule, and legal formalities.
• Regularly update clients on project status, possession timelines, and post-sale services.
• Maintain accurate client records in the CRM system.
• Address customer concerns promptly and ensure a high satisfaction rate.
• Coordinate with internal departments to fulfill customer requirements.

Desired Candidate Profile:

• Bachelor’s degree in Business, Marketing, or related field.
• 1–4 years of experience in customer service or relationship management (preferably in real estate).
• Excellent verbal and written communication skills.
• Strong interpersonal and conflict-resolution abilities.
• Familiarity with CRM tools and Microsoft Office Suite.
• Ability to work in a fast-paced, target-driven environment.

What We Offer:

• Competitive salary and performance.
• Training and career development opportunities.
• A collaborative and professional work culture.
• Exposure to high-value real estate projects and client networks.

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Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person